FAQs

Where are you based?

Total Drainage Services are based in Bedminster, Bristol and provide drain services to the entire south-west region. Our head offices are for staff only, however, if you plan on visiting our offices, we are not far from Malago Road and other local bus services. Before visiting our head offices, ensure to have confirmation from one of our team members. All of our services do not take place at our head office. We will always come to you. For more information, give our expert team a call today with any enquiries that you may have or to book one of our services.

How far can you travel?

Although we cover the South West, we will only ever travel to other areas in the region if the task is a larger commercial job. An example of this is we will not travel to Bournemouth or Swansea for a minor domestic drain unblocking service. For these outside areas, we would only ever travel for bigger scale services such as CCTV Surveys or drain unblocking on large commercial properties. If you require more information on where we travel for our services, call us today! Our team will be able to provide you with any information that you may require regarding the areas we cover. 

When are you open?

Drain problems can occur at any time of the day, which is why our drain services are available 24 hours a day and 7 days a week, however, please be aware that our team will only travel to you if your service is an emergency. For non-emergency services, we are flexible and will always provide the service at a time that is suitable for both parties. When arranging for a service, we will ensure to arrange for the service to take place at a time that is convenient for both parties.

My drain is blocked, what next?

If you’re based in the South West, call Total Drainage Services immediately. We can arrange for one of expert drain technicians to come to your location for the problem to be resolved. If your blocked drain is an emergency, then we can get to your property at any time of any day of the week. At Total Drainage Services, we understand that drain problems can be extremely disruptive, which is why our drain services are operated 24/7. Please note, we will only ever complete 24/7 drain services or domestic drain services in the Bristol area. We will only ever travel outside of Bristol for large commercial services in regular working hours.

What services do you provide?

Our full list of services is as follows

To book or for more information regarding these services, get in touch with our expert team in Bristol who will take into consideration your requirements, preferences, and type of property.

Do you do emergency services?

Yes, we run a 24/7 emergency drain unblocking service for domestic and commercial customers in Bristol. Drain services can cause major disruption at any time of the day, which is why we operate a 24/7 service. If you believe that your situation with your drain is an emergency, call our expert team who will ask you various questions regarding your situation to find the ideal solution for you.

Do you do domestic or commercial properties?

Total Drainage Services operate their services to both domestic or commercial properties of any scale in the south-west. The scale of your property will not be a problem for us. For many years we have successfully provided drainage services to different properties of a multitude of different scale. Do not hesitate to contact us because of the scale of your property. Our team will consider the scale of your property to find the ideal solution for you. 

What are CCTV Surveys?

One of the biggest challenges of drain unblocking is identifying the source of the blockage, which is commonly buried underneath the landscaping and concrete foundation. CCTV drain surveys is the process of sending a camera into the drain to identify the exact location of the blockage. This will lead to our team knowing the exact location of the blockage so that we can unblock it promptly.

What is resin lining?

Over time, drains can become damaged due to significant amounts of wear and tear, which can lead to the drain becoming inefficient. Completely replacing a drain is a costly, labour-intensive, and invasive process, and with resin lining, completely replacing a drain can be avoided. Resin lining a drain can ensure that the drain functions correctly. 

What is PPM?

PPM is an acronym for pre-planned maintenance. Pre-planned maintenance ensures that a drain is functioning correctly and can also prevent a drain from eventually becoming damaged, blocked, or leaking. Pre-planned maintenance can take place in both domestic and commercial properties and is a fantastic way of preventing disruptiveness with faulty drains. 

What type of graffiti can you remove?

Total Drainage Services remove paint graffiti on walls of public, domestic, and commercial properties and structures. Graffiti vandalism can happen to anyone and is highly frustrating to be a victim of as it is unattractive and unprofessional. We can also successfully remove gum from the walls and floors of public, domestic, and commercial properties. Call today for more information. 

What do you jet wash?

High-pressure jet washing is one of the most effective ways of removing unwanted grime, grease, and waste off of walls, floors, ceilings, and other surfaces. This technique and process can take place for both domestic and commercial properties and is an extremely quick and effective strategy. Every property will become grimier and dirtier due to weathering and many other different aspects. Our high-pressure jet washing will successfully keep your property clean and free of any waste products. Call our expert team today to book a service or for more information on high-pressure jet washing.

Freephone:

Emergency Service:

24 Hrs 7 Days

Head Office:

Freephone:

Emergency Service:

24 Hrs 7 Days

Head Office: