What To Do In a Drainage Emergency During Lockdown

As we are all aware, the United Kingdom and many other countries in the world are on lockdown, and the United Kingdom have declared a state of national emergency. This is due to a new virus called COVID-19, which has spread and caused a global pandemic. For those who may not know what COVID-19 is, it is a strain of a group of diseases called Coronaviruses. COVID-19’s main symptoms are shortness of breath, a dry cough, and a fever. If you are experiencing any of these symptoms, even very mildly, it is strongly advised by the government that you do not leave your home for seven days or longer if the symptoms persist. Although this may seem worrying, we must stay reassured that our government has a fantastic NHS that will support to full through this and by following temporary government guidelines and restrictions, we will get this through much faster and come out much stronger at the end of it.

Due to government restrictions and closure rules, many businesses and industries have been affected, some severely. Bars, unessential stores, and many restaurants have all been closed down due to the lockdown. Social distancing, a key restriction, has also majorly affected business across the nation and has caused businesses to stop operating as their work would breach social distancing restrictions. The drainage industry is an industry has been affected by social distancing measures, however, many drainage companies are continuing to operate as drainage emergencies can happen at any time and be extremely disruptive. In this blog, we have covered what to do if you were to experience a drainage emergency during lockdown.

Are Total Drainage Services Still Operating During Lockdown?

During lockdown and in this current climate, Total Drainage Services still remain open and are able to respond to each of our clients, however, health and safety is of paramount importance to us, as always, for all of our staff and clients. Although we are still operating, our offices still remain closed. Total Drainage is still operational and contactable by phone or email as our staff are working in the comfort of their own homes.

Whilst services take place to avoid coming into contact with the virus, our engineers have full PPE equipment, which includes facemasks, overalls, gloves, and shoe protectors. Not only this, but our expert drainage team are also trained in all of the necessary restrictions and protocols, such as maintaining a two-metre distance, sanitising all surfaces before and after contact and assessing all risks on site. 

Total Drainage Services are able to respond to all critical domestic and commercial situations where key services are involved or where the situation would pose a risk to public health. This includes the NHS, care homes, food retail and distribution, emergency services and council services. We will also work on private residents if the situation is critical. As previously mentioned, drainage services can cause serious disturbance to at home essentials such as toilets and taps. This is why Total Drainage Services continues to provide their services to domestic customers in Bristol. Please do not hesitate to contact us if are experiencing drain problems that are significantly disruptive.

What Are The Main Steps To Take When a Drainage Emergency Occurs?

There are different steps to take before contacting Total Drainage Services if you are experiencing a drainage emergency. To support you through this difficult time, we have summarised some steps to take if you are experiencing a drainage emergency. 

Contact Your Water Supplier

Firstly, get in contact with your water supplier. If a pipe has burst locally, then you will need to know what has happened and how long you will be without a supply of water for and if you have been informed that the issue is widespread, be prepared for a bit of a wait. It may also be worth looking out for their social media channels for regular updates of the current situation. During busier hours, it will be easier for them to post updates rather than frequently answer calls. In light of the current situation in the world, companies like water suppliers may be very busy and have to deal with a lot of calls.

Switch Off Your Stop Tap

In a situation where there is a burst pipe on your premises or it is discovered that your water supply is contaminated, you’ll switch off your stop tap. The stop tap is regularly located under the kitchen sink.

Repair Small Links Manually

If you have a minor leak and somebody at your property has the sufficient skills to seal them, then to avoid disturbance when more major issues are occurring, it may be best to repair them yourself. Small piping can be easily repaired by placing specialist tape around the pipe or even by tying a rag or towel around the pipe. You can also place buckets underneath the leak to prevent further damage. Once you have done this, contact us and we will arrange to come to you on a priority basis. Please be reassured that we will never leave a property with a severe drainage emergency.

Drain Unblocking Bristol

As previously mentioned, we are still continuing to operate drain unblocking in Bristol. If you have a blocked or burst drain that is causing a serious disturbance, then get in contact with our expert drain specialists as soon as possible. We will arrange for one of our specialist team to get to you as soon as possible. For other services such as Resin Lining, please make an enquiry.

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Emergency Service:

24 Hrs 7 Days

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